Shipping policy

hank you for shopping with Evermade. We carefully prepare and package every order to ensure it reaches you safely.

Processing Times

Ready-made products: Please allow approximately 1–3 business days for your order to be prepared.

Customized and personalized products: Please allow approximately 2–5 business days for your order to be created and prepared for shipment.

Processing time is separate from shipping/transit time.

During holidays, sales, or periods of high order volume, processing times may be longer.

Shipping Within Canada

Shipping options and applicable rates are displayed at checkout based on your order and available delivery methods.

Estimated delivery times shown at checkout begin after your order has been processed and shipped.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside Evermade's control.

Free Shipping

Orders that qualify for a free-shipping promotion will automatically receive the applicable shipping option at checkout.

Current free-shipping thresholds and promotions, if available, will be displayed on our website or at checkout.

Local Pickup

Local pickup may be available for eligible orders.

If you select pickup at checkout, please wait until you receive confirmation that your order is ready before arriving for pickup.

Pickup instructions and applicable location details will be provided with your order confirmation or pickup notification.

Tracking

When tracking is available for your selected shipping method, tracking information will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact Evermade as soon as possible. Once an order has shipped, we cannot guarantee that the delivery address can be changed.

Additional shipping charges resulting from an incorrect or incomplete customer-provided address may be the customer's responsibility.

Lost, Delayed or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our control.

If your package appears lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant details so we can help review the situation.

Questions

If you have any questions about shipping or your order, please contact Evermade through our Contact Us page.

Thank you for shopping with Evermade. 🤍